Why Choose BM Coder for Retail Pharmacy Solutions?
Pharmacy Domain Expertise
- Experienced with retail workflows: purchase → GRN → shelf → sale → returns → audits.
- Single-store and multi-branch deployments with central controls.
- Support for e-prescriptions and digital patient profiles.
Build Fast, Scale Safely
- Modular architecture—add home delivery, loyalty, or tele-consult later.
- Cloud or on-premise with branch replication and offline POS fallback.
- Role-based access and detailed audit trails.
Transparent Engagement
- Free consultation, wireframes & SRS before development starts.
- Milestone-based payments—pay as work progresses.
- 6 months of free support & maintenance after go-live.
Looking for a turnkey option? We can customize our base modules to fit your brand, compliance needs, and multi-store rollout plan.
What We Build for Retail Pharmacies
Core Modules
- Smart POS & Billing (barcode/QR, batch & expiry selection, fast returns)
- Inventory & Stock (reorder alerts, dead stock, FEFO, rack/shelf placement)
- Purchasing & Vendors (GRN, purchase orders, price lists, credit notes)
- Customer & Patient Profiles (Rx history, dosage notes, reminders)
- Promotions & Loyalty (wallet, coupons, points, birthday offers)
- Home Delivery & e-Commerce (catalog, cart, delivery routing, OTP delivery)
- GST-Compliant Invoicing & Reports (B2C/B2B, HSN, e-invoice-ready)
- Analytics & Dashboards (daily sales, margins, ABC analysis)
Role-Based Portals
- Owner/Admin: branch KPIs, user roles, price control, audits
- Pharmacist: Rx validation, substitutions, counselling notes
- Cashier: quick-bill, return/exchange with reason codes
- Store Manager: ordering, vendor reconciliation, stock audit
- Delivery Agent: delivery run-sheet, live status, POD capture
- Customer (web/app): order, upload prescription, track delivery
Detailed Feature Set
POS & Counter Experience
- High-speed billing with barcode scanner or smart search.
- Batch-aware selling with earliest expiry recommendations (FEFO).
- Partial returns, credit notes, and exchange workflows.
- Multiple tenders: cash, card, UPI, wallet, split payment.
Inventory Intelligence
- Auto reorder levels using sales velocity and seasonality.
- Near-expiry alerts with discounting recommendations.
- ABC/XYZ classification for procurement focus.
- Stock audits: blind counts, variance, and shrinkage analysis.
Procurement & Vendor Management
- Purchase order suggestions and vendor scorecards.
- GRN with batch/lot and price validation.
- Claim management for breakage/expiry/shortage.
Customer Experience
- Prescription upload & pharmacist approval.
- Refill reminders via SMS/email/WhatsApp.
- Digital invoice and e-warranty for medical devices.
Accounting & Tax
- GST-ready invoice formats and tax summaries.
- Day-end cash reconciliation and settlement reports.
- Export to Tally/Zoho Books.
Compliance & Controls
- Role-based permissions; every action is audit-logged.
- Prescription-required item handling (configurable).
- Secure storage of patient/Rx records with retention policies.
Key Integrations
- Barcode/QR printers & scanners, label printers.
- UPI, cards, netbanking, wallets, BNPL—multi-gateway support.
- SMS/Email/WhatsApp providers for alerts and reminders.
- e-Commerce storefront or custom app—shared catalog & inventory.
- Accounting tools (Tally, Zoho), BI dashboards (Power BI, Data Studio).
Need a custom integration? Our team will evaluate vendor APIs and build secure connectors.
Technology & Architecture
Suggested Stack
- Backend: Node.js / Laravel (PHP) / .NET Core
- Frontend: React / Vue for web, Flutter/React Native for apps
- Database: PostgreSQL / MySQL with read replicas
- Caching & Queues: Redis, message queues for notifications
- DevOps: Docker, CI/CD, monitoring & alerting
Security by Design
- OWASP-aligned coding practices, input validation, rate limiting.
- Encryption at rest & in transit (TLS), secrets management.
- Granular RBAC, IP allowlisting, session/device controls.
- Backups, DR drills, and environment isolation.
Delivery Options
Cloud
- Faster go-live, automatic scaling, secure managed services.
- Multi-branch data consolidation with real-time dashboards.
On-Premise / Hybrid
- Suitable for strict data residency or offline-first scenarios.
- Local server with branch sync + cloud analytics (optional).
Our Retail Pharmacy Software Development Process
- Discovery & Consultation: goals, compliance scope, success metrics.
- Free Wireframes & SRS: user journeys, field-level specs, API map.
- Agile Development: 2-week sprints, demos, stakeholder sign-offs.
- UAT & Training: store staff onboarding, test scripts, SOPs.
- Go-Live & Hypercare: on-site/remote support, stabilization.
- Post-Launch Support: 6 months free maintenance + roadmap planning.
Pricing & Engagement Models
| Model | Best For | What You Get |
|---|---|---|
| Fixed Scope | Well-defined requirements & timelines | Firm cost, phased milestones, warranty & support |
| Time & Material | Evolving needs & rapid iterations | Flexible backlog, sprint planning, transparent timesheets |
| Dedicated Team | Long-term roadmap & continuous improvements | Dedicated devs/QA/PM, velocity commitments, SLA-backed |
Every engagement includes free consultation, wireframes & SRS before development, and 6 months of free support.
Custom Build vs. Off-the-Shelf
Custom @ BM Coder
- Fit-to-process workflows (no workarounds).
- Own your roadmap, data, and integrations.
- Scales from one store to nationwide chains.
Generic Software
- Limited customization; vendor lock-in.
- Hidden costs for add-ons/integrations.
- Rigid updates that may disrupt counters.
Get Your Free Pharmacy Workflow Blueprint
We’ll map your current counter → back-office → delivery flow and propose a phased rollout plan with exact timelines and costs.
Related Services & Links
• Pharmacy Management Software Development
• Pharmacy Software Development company
• Pharmacy Software Development company India
• Software Development company India
FAQ: Retail Pharmacy Software Development
1) What is Retail Pharmacy Software and who is it for?
It’s an end-to-end system for medicine retailers—covering billing, inventory, purchase, returns, customer profiles, and analytics. Ideal for single stores, supermarkets with a pharmacy counter, and multi-branch chains.
2) Can you support both single-store and multi-branch pharmacy chains?
Yes. We support single outlets and multi-branch networks with centralized price lists, common suppliers, user roles, consolidated reports, and branch-level controls.
3) How do you handle batch and expiry management?
Every inward/outward movement tracks batch, lot, and expiry. FEFO recommendations, near-expiry alerts, and discounting help reduce wastage.
4) Do you support e-prescriptions and prescription uploads?
Customers can upload prescriptions; pharmacists can review, approve, and suggest substitutions per your policy. All Rx actions are audit-logged.
5) What about GST and invoicing?
We generate GST-compatible invoices (B2C/B2B), tax summaries, HSN mapping, and exports to accounting tools like Tally/Zoho Books.
6) Which payment modes are supported at the counter?
Cash, cards, UPI, wallets, and split payments—plus easy end-of-day settlement and cash reconciliation.
7) Can I sell online with delivery or self-pickup?
Yes. We can add an e-commerce module with catalog, cart, Rx upload, delivery routes, OTP delivery, and order tracking.
8) How do you prevent stockouts and dead stock?
Auto reorder levels, sales-velocity based procurement, ABC/XYZ analysis, and near-expiry discounting keep inventory healthy.
9) How secure is my data?
We follow OWASP practices, encrypt data in transit and at rest, apply RBAC with least privilege, and maintain audit logs and backups.
10) Can you integrate with my barcode printers, scanners, and labelers?
Yes. We support common barcode/QR hardware and can create custom label formats for shelves, bins, and boxes.
11) Do you provide mobile apps for customers and delivery agents?
We can build branded Android/iOS apps for customers (ordering, refill reminders) and delivery agents (runsheets, navigation, proof of delivery).
12) Will my staff need training?
Absolutely. We include structured training, SOP handbooks, and UAT support. We can also provide on-site training for go-live.
13) What reports and dashboards are available?
Daily sales, gross margin, top/slow movers, near-expiry, stock valuation, vendor performance, GST summaries, and more.
14) Do you support returns, breakage, and expiry claims to vendors?
Yes. We manage purchase returns, credit notes, claim reconciliation, and vendor scorecards.
15) Is there offline support if the internet goes down?
We offer offline-capable POS options with sync once connectivity resumes (subject to chosen architecture).
16) How long does implementation take?
Depends on scope—typical MVP is 4–8 weeks. Multi-branch rollouts vary by integrations, data migration, and training coverage.
17) Can you migrate data from my existing system?
Yes. We assess current exports (items, batches, vendors, customers) and plan a clean migration with validation checks.
18) What post-launch support do I get?
6 months of free maintenance, monitoring, and bug fixes, plus an optional SLA for long-term enhancements.
19) What makes BM Coder different?
Free consultation, wireframes & SRS before development, milestone payments, domain expertise, and transparent communication.
20) How do I start?
Email brijesh@bmcoder.com or message us on WhatsApp at +91 9586 979730 to schedule a discovery call.
